Complete these steps to fix the bug:
1️⃣ Open File explorer app
2️⃣ Copy the path and paste to the File Explorer:
%userprofile%\AppData\Local\Monosnap
3️⃣ Find and open folder Monosnap.exe_Url_...
4️⃣ Inside the Monosnap.exe_Url_... folder, find and open another folder
The name of this folder contains a number of the current version. That is why the folder's name could be different.
5️⃣ Open user.config file
6️⃣ Find Record_HardwareEncodingEnabled stroke
7️⃣ Change setting for this option from True to False
8️⃣ Save the file and restart Monosnap app
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